Although Samsung has been in the news for all the wrong reasons lately, it is undeniably that the company has – at least over the past few months – is at the forefront when it comes to making a big change in consumers in its policy. In March, Global Smartphone Powerhouse announced a DIY repair program in collaboration with IFIXIT, for example.
Under this program, Samsung will not only encourage people to make DIY improvements on the smartphones they have purchased, but the company will also sell replacement parts which will make the whole process less tax and interfere with users. In addition to providing the main Fillip to the right to repair advocates, Samsung’s steps can also allow competitors to take a similar attitude to support DIY repairs. This is a welcome change given some companies – including Samsung – famous for making smartphone components that cannot be replaced by users.
In addition to the DIY repair program that is very welcomed, we now have reports that come about the possibility of Samsung coming with a certified recycling spare parts program for smartphone users. According to Korean business, this program – which is expected to be officially announced by Samsung later this year – including two branch plans to make the replacement part much more affordable than they have done. The company aims to achieve these goals while also creating a positive environmental impact by encouraging recycling parts in smartphone repairs.
There are several occasions when repairing smartphones might end up being more expensive affairs than just buying new phones, and this happens a lot with Samsung devices. In such cases, customers usually throw old devices and buy new ones. Unfortunately, it’s an additional smartphone in the market just because the manufacturer charges a silly and exorbitant repair fee. However, with a new plan, this could be something from the past.
People in Sammobile estimate that this program, if done well, can reduce costs to replace the display of smart phones using recycled parts to half the price of buying new ones. With Samsung has started the launch of its DIY repair program, the addition of a certified recycling spare parts will only encourage people to take self-repair more seriously.
Samsung support for the right to improve its initiative and decision to produce a certified recycling spare parts program will generally be seen as a consumer friendly step. In fact, this can make people forget that Samsung gradually increases the number of smartphone models in his portfolio that does not come with charging bricks. What must still be seen now is how long Samsung will take to implement this initiative globally. It would also be interesting to see how Samsung Archrival – people like Apple, Xiaomi, and Oppo – react to Samsung-friendly decisions.